
Safety Concerns Lead to Declining Attendance at Memphis Zoo
MEMPHIS, Tenn. — The Memphis Zoo, a cherished attraction in West Tennessee, is facing a significant decline in visitor numbers, prompting officials to seek $3 million in operational support from local governments. The zoo's decline is attributed to public safety concerns following well-publicized crimes, impacting overall attendance and thus revenue.

In a recent presentation to Memphis City Council members, zoo officials highlighted that over 1 million visitors entered the zoo in 2019 and 2022, especially after a rebound post-COVID lockdown. However, a drastic dip of nearly 20% was observed in 2023, indicating a troubling trend. "If people aren't coming through our gate, then we aren't making revenue," stated Matt Thompson, president and CEO of the Memphis Zoo, emphasizing the direct correlation between crime in the area and declining visitor numbers.
High-profile incidents—namely the kidnapping and murder of Eliza Fletcher, and a mass shooting by Ezekiel Kelly—have instilled fear among prospective visitors, leading to a tangible decrease in zoo attendance. According to Thompson, potential zoo-goers expressed their reluctance directly, stating a sense of anxiety about visiting the city following these shocking events. "Our numbers have been very, very slow to come back," Thompson remarked, outlining the broader impact on local tourism.
In response to these challenges, the zoo is requesting $1.5 million from both the city and county to cover deferred maintenance and maintain its operational health. Despite its current financial struggles, the Memphis Zoo remains a premier attraction, boasting a ranking as the No. 2 zoo in the country. It also contributes significantly to the local economy, with visitors generating an economic impact of $89.4 million.
Looking ahead, the Memphis Zoo is embarking on an ambitious $250 million expansion plan, which includes an Africa exhibit featuring elephants and an immersive Oceans to Forests exhibit. Council members have expressed their support for the zoo, recognizing its value as a major community asset. "This is an amazing asset and we need to figure out how to support it and keep it," noted Councilwoman Rhonda Logan.
As the situation develops, the Memphis Zoo stands at a crossroads—balancing financial stability with the undeniable need for safety assurance to restore public confidence. Can the zoo regain its previous visitor enthusiasm amidst these pressing safety concerns? Let us know your thoughts in the comments below!